The Costa Rican Social Security Fund is facing a massive crisis following a failed ERP launch. With ₡1.34 billion in extra costs and 57-day payment delays, we analyze what went wrong.

A recent nationwide aviation disruption showed how multiple small pressures can collide and overwhelm even well-established operations. This piece explores why proactive resilience, thoughtful planning, and open dialogue across teams and customers matter now more than ever. Share your experiences and insights to help strengthen the conversation around India’s operational future.