The Costa Rican Social Security Fund is facing a massive crisis following a failed ERP launch. With ₡1.34 billion in extra costs and 57-day payment delays, we analyze what went wrong.

The era of 'growth at all costs' is officially over. We explore why the smartest companies are shedding weight to gain speed, and how AI is rewriting the rules of workforce planning.

A practical 9-step audit that helps hospitality teams improve training, scheduling, handoffs, and service consistency. Perfect for restaurants and hotels looking to upgrade performance fast.

Most retailers try to fix conversion with discounts and promotions, but the real leak is in their culture. Your team’s habits, language, and leadership define whether browsers become buyers. Learn how to turn conversion from a stunt into a system through clear SOPs, daily rituals, and a culture that sells by helping.